Legal

Terms of use

Version 2026-10   Last updated 5 October 2026 · Applies to the Bachat’Up mobile app (version 1.1 and later) and to this website.

1. What Bachat’Up is

Bachat’Up is a free iPhone app that lists public bachata events across Europe — festivals, congresses, marathons, weekenders, socials and classes. The whole catalogue is browsable without an account. If you sign in, you can say Interested or Going, keep your own list, and receive reminders before the nights you answered.

Two optional features sit on top of the catalogue. Passport is your own record of where and how you dance: a short self-assessment, the events you attended, and badges. Dance Floor lets dancers aged 18 and over find practice partners and festival company, send a request, exchange up to three short messages and then swap contacts if both want to. Dance Floor is not a dating service.

We do not sell tickets and we take no payments. There is nothing to buy in the app, no subscription and no ads. When an event has a ticket link, tapping it opens the organizer’s or ticket seller’s own website in your browser, and everything that happens there is between you and them.

2. Accepting these terms

Using Bachat’Up means you accept these terms. If you do not agree with them, do not use the app or this website.

Bachat’Up is for people aged 16 and over. At sign-up you confirm that you are 16 or older; if you are not, you may not create an account.

Dance Floor has two extra conditions: you must be 18 or older, and you must accept the community rules in section 8 before you join. If you are under 18 you may use the rest of the app but not Dance Floor.

3. Event information is aggregated, and it can be wrong

This is the most important section on the page, so it is not buried.

Listings come from sources the organizers themselves publish — event pages, social posts, ticket pages — and from organizers who submit their own events. Most of that material is read and structured automatically. That means a listing can be incomplete, out of date, duplicated, cancelled, moved, or simply mistaken. A date can be off. A venue can have changed. A line-up can be old. An event can have been called off after we last looked.

Always confirm with the organizer before you travel, book a flight, book a room or pay for anything. Treat what you read in Bachat’Up as a pointer to the organizer, not as the organizer’s own word.

We are not the organizer. We do not run, host, staff, insure or supervise any event in the catalogue, we sell nothing, and we are not a party to any transaction between you and an organizer or a ticket seller. If an event is wrong in the app, tell us through the correction option on the event and it reaches a person.

4. Your account

You are responsible for your sign-in credentials and for what happens under your account. Do not share them. If you think someone else has access, change your password or tell us at hello@bachatup.com.

We can suspend or close an account that abuses the service — the behaviour in sections 8 and 9 is what we mean by abuse.

You can delete your account yourself at any time, in Settings → Privacy → Delete account. The account closes immediately and everything is permanently erased after 30 days, apart from reports and moderation decisions (kept until a year after the decision) and the record that the account was erased; signing in before those 30 days are up cancels the deletion. The privacy policy sets out exactly what is held and for how long.

5. Passport

Your Passport is private until you choose otherwise. Public passports are for people aged 18 and over. What you enter about yourself is your own view of your dancing: nobody checks it, and it is not a qualification. A stamp marked verified means the check-in or the dancers who confirmed it met our rules at the time; it is not a certificate that you attended. If you make your Passport visible to Dance Floor dancers or public, you are choosing to show its shape, your archetype, your stamps and your badges to them. You can make it private, change its link, or reset it at any time. Do not use someone else’s link to misrepresent them.

6. Dance Floor

Dance Floor is for adults who want to dance, practise or travel to festivals with other dancers. To join, you give your year of birth to confirm you are 18 or older, accept the community rules, and agree to be visible to other Dance Floor dancers and to receive requests and messages. Your card shows what section 5 of the privacy policy lists; you decide what to share for keeping in touch. Each connection has three short messages; after that, Bachat’Up has done its job and you continue elsewhere if you both want to. Requests that are not answered expire after seven days without telling anyone why.

Meeting people is your decision. Dancers you meet through Bachat’Up are not vetted by us. Meet in public places, at events and socials, and trust your judgement. If anyone makes you feel unsafe, block and report them, and in an emergency call 112. You can leave Dance Floor at any time; leaving deletes your card, your requests, your messages and your thanks, and closes your connections.

7. What you contribute

You can send us event corrections, report a listing or a person, submit events as an organizer, write your own profile text, and, on Passport and Dance Floor, add a photo, a status, notes, messages and your answers to the quiz.

Anything you contribute stays yours. By sending it, you give us permission to store it and to display it in the app and on this website as part of the catalogue, and you confirm that you have the right to send it — that it is your own, or that you are allowed to pass it on.

We can edit or remove anything that is inaccurate, unlawful, abusive, or not what it claims to be. Corrections and reports are reviewed by a person, so please describe what is wrong and, if you can, add a link that shows it. Messages, notes and status texts are checked automatically for links, contact details and abusive words before they are sent.

8. Community rules and acceptable use

These rules apply to everything you post, send or share, on Dance Floor, on Passport and anywhere else in the app.

• It’s about dancing. Find practice partners and festival company, thank a partner. Dance Floor is not a dating or hook-up service.
• Respect everyone. No harassment, insults, threats, hate or discrimination.
• Nothing sexual. No sexual content and no sexual advances. Your photo shows you, dressed for the dance floor.
• No means no. An unanswered request or a closed connection is final. Do not try again from another account.
• Be yourself. One account, your own name, your own photos. No fake profiles, no impersonation.
• Adults only on Dance Floor. You must be 18 or over.
• No spam or selling. No advertising, promotions or links to other services.
• Protect other dancers’ privacy. Never share another dancer’s photos or contact details without their permission.

We have zero tolerance for objectionable content and abusive behaviour. A person reviews every report within 24 hours. We remove content that breaks these rules and suspend or close the accounts responsible. We report content that is illegal to the authorities, and if we suspect a threat to someone’s life or safety, we inform the police.

The acceptable-use rules that apply to the whole service also stay in force:

• No scraping or bulk extraction. The catalogue is for you to browse in the app, not to be harvested, copied wholesale, or re-published as a dataset.
• No attacks on the service. Do not attempt to break or bypass authentication, reach another dancer’s data, or probe the system for weaknesses.
• No false or spam submissions. Do not submit events that do not exist, corrections you know to be untrue, or repeated junk.
• Nothing unlawful, harassing or abusive in anything you write or upload.
• No reverse engineering of the app, and no attempt to derive the source of it.

9. Blocking and reporting

You can hide a dancer (you stop seeing them), block a dancer (neither of you sees the other anywhere in the app, and any connection between you ends) or report a profile, a photo, a status, a message, a note or a Passport, with a reason. The person is never told who hid, blocked or reported them. Blocking and hiding can be undone in Settings → Blocked dancers. Reports are reviewed by a person within 24 hours; we tell you when we have reviewed yours and whether we found a breach of our rules, but not which measure we took about the other person. Reporting something you know to be untrue is itself a breach of these terms. People without an account can report a public Passport by writing to hello@bachatup.com.

10. Moderation decisions and appeals

When a report or our own review shows that something breaks these terms, we can remove a photo, a status, a message or a note, make a Passport private, warn you, suspend your account for 30 days, or close it. We choose the lightest measure that fits what happened, and we close accounts for serious or repeated breaches.

Every decision about your account or content comes with a statement of reasons: what we decided, the facts, the rule it relates to, and how to contest it. You receive it as a notification, in Settings → Account notices and, if you can’t sign in, by email.

Some limits apply automatically: message and text checks, short pauses on new requests after spam-like patterns, and cards that rest after two weeks without opening the app. They are not decisions about your account; if you think one is wrong, write to hello@bachatup.com. If we close your account, we delete its data seven months later, once the appeal period has passed.

If you disagree, write to hello@bachatup.com within six months of the decision and quote the reference in the notice. A person who did not take the original decision reviews your appeal and answers you. You may also use a certified out-of-court dispute settlement body under the EU Digital Services Act, or go to court. Suspensions end automatically after 30 days.

11. Organizers

If you organize an event that is listed here and something about it is wrong, or you would rather it were not listed at all, write to hello@bachatup.com and say so. Corrections and removal requests from the organizer of an event are acted on.

If you are a verified organizer publishing your own events through the app, you warrant that you have the right to the material you submit — text, images, artist names and links — and that publishing it here does not break anyone else’s rights or any agreement you are under.

12. Availability

The service is provided as it is, with no warranty of any kind. We do not promise that the app is available without interruption, that it is free of errors, or that the catalogue is complete or accurate.

Features can change, and features can be withdrawn. We may also need to take the service down for maintenance, or because something has broken.

13. Liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, for an event that turns out differently from how it was listed — cancelled, moved, sold out, priced differently, not what you expected — or for anything an organizer or a ticket seller does or fails to do. A journey made or a ticket bought on the strength of a listing is your decision.

We are not a party to what happens between dancers who meet through Bachat’Up, on or off the dance floor, and we are not liable for other users’ conduct, subject to the next paragraph.

Nothing here limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

If you use Bachat’Up as a consumer, nothing in these terms affects the rights you have under EU consumer law or the mandatory law of the country you live in. Where a clause here conflicts with those rights, those rights win.

14. Changes to these terms

We may update these terms. The version and the date at the top of this page always say which text is current. If we change something material, the app tells you about it and asks you to read it. Carrying on with the app after that means you accept the new version; if you would rather not, you can stop using it and delete your account.

15. Governing law

These terms are governed by the law applying in the European Union, and by the mandatory consumer law of the country where you live. If you are a consumer, you can bring proceedings in the courts of your own country of residence, and you keep the protection of the rules that apply there.

16. Contact

Anything about these terms, a listing, an account or a removal request: hello@bachatup.com. It goes to a person, not a queue.

Safety, reports and appeals: hello@bachatup.com. Contact point for authorities and users under the EU Digital Services Act: hello@bachatup.com (English or Spanish).

See also the privacy policy, which covers what is collected and what is done with it, the support page for the questions people ask most, and the community rules in section 8.